By using the https://tnntflow.com/ web site (“Service”), or any services of TNNT Inc. (“TNNT”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).
IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
Please note that if you are accessing any TNNT service in your capacity as a government entity, there are special terms that may apply to you. Please see Section G.17, below, for more details.
If TNNT makes material changes to these Terms, we will notify you by email or by posting a notice on our site before the changes are effective. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://tnntflow.com/
Violation of any of the terms below will result in the termination of your Account. While TNNT prohibits such conduct and Content on the Service, you understand and agree that TNNT cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
A. Account terms
1. You must be 13 years or older to use this Service.
2. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
3. You must provide your name, a valid email address, and any other information requested in order to complete the signup process.
4. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
5. You are responsible for maintaining the security of your account and password. TNNT cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
6. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
7. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).
B. API terms
Customers may access their TNNT account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses TNNT, is bound by these Terms of Service plus the following specific terms:
1. You expressly understand and agree that TNNT shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if TNNT has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
2. Abuse or excessively frequent requests to TNNT via the API may result in the temporary or permanent suspension of your account’s access to the API. TNNT, in its sole discretion, will determine abuse or excessive usage of the API. TNNT will make a reasonable attempt via email to warn the account owner prior to suspension.
3. TNNT reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.
C. Payment, refunds, upgrading and downgrading terms
1. All paid plans must enter a valid credit card. Free trials are not required to provide a credit card number.
2. You need to provide valid credit card information in order to upgrade from the 14-day free trial to a paid plan. You will only be charged once the 14 day period ends.
3. Failing to update your billing details before the end of your free trial will result in the suspension of your account. Your content will remain on the system for 60 days before they are completely deleted.
4. For monthly billing plans, the service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
5. For annual billing plans, the service is billed in advance for a period of 12 months or can be settled month-to-month in 12 equal payments.
6. For early cancellation, you may choose to cancel your subscription early at your convenience provided that, we will not provide any refunds of prepaid fees or unused subscription fees, and you will promptly pay all unpaid fees due through the end of the subscription term.
7. When upgrading or adding new services, you will be billed a prorated amount from the date your general plan billing cycle is due.
8. When increasing your monthly email allowance before the end of your monthly billing cycle, you will be billed a new prorated amount and additional email volume will be immediately available for you to use. Any number of emails you have already used during that month, will be deducted from the new total email allowance.
9. For yearly plans, when increasing your monthly email allowance before the end of your annual billing cycle, your monthly payments will be adjusted according to this new email allowance and additional email volume will be immediately available for you to use. Any number of emails you have already used during that month, will be deducted from the new total email allowance.
10. When downgrading or removing services, you will be billed a prorated amount from the date your general plan billing cycle is due.
11. When changing from a monthly billing cycle to a yearly billing cycle, TNNT will bill for a full year at the next monthly billing date.
12. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
13. For any upgrade or downgrade in plan level while on a monthly billing cycle, the credit card that you provided will automatically be charged the new rate on your next billing cycle. For upgrades or downgrades while on a yearly plan, TNNT will immediately charge or refund the difference in plan cost, prorated for the remaining time in your yearly billing cycle.
14. Downgrading your Service may cause the loss of Content, features, or capacity of your Account. TNNT does not accept any liability for such loss.
15. Any suspected abuse of the system such as email spam or reverse engineering will result in an immediate suspension of your account with no eligibility for a refund. If during the free trial, you are suspected to run any spam campaigns, your credit card on file will be charged a one-time fee for the monthly membership under your plan without the eligibility for a refund.
D. Cancellation and termination
1. You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Settings then My Billing option. The Account screen provides a simple downgrade option.
2. If you’re subscribed to an annual plan and you decide to cancel your account before the end of this one-year billing cycle, you will still be charged for the remainder of this period.
3. If you are subscribed to a monthly plan over a 12-month period and decide to cancel your account during the opt-out time, you will not be liable for the remaining balance of the agreement. If you decide to cancel outside of the opt-out period, you will be charged the remaining balance due based on the terms of the agreement between you and TNNT.
4. If you have paid for your yearly membership in advance, no prorated refund will be issued when cancelling before the end of the membership renewal date.
5. All of your content will be immediately deleted from the service upon cancellation. This information cannot be recovered once your account is cancelled.
6. If you cancel the Service before the end of your current paid up month, your membership will remain active until the end of month you will not be charged again.
7. TNNT, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other TNNT service, for:(i) use of the Subscription Service in a way that violates applicable local, state, federal, or foreign laws or regulations or the terms of this Agreement,(ii) use of the email send service that results in excessive hard bounces, SPAM complaints via feedback loops, or direct complaints by recipients from a mailing list, or (iii) repeated instances of posting or uploading content or media that infringes or is alleged to infringe on the copyright or trademark rights of any person or entity.Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. TNNT reserves the right to refuse service to anyone for any reason at any time.
E. Modifications to the service and prices
1. TNNT reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the TNNT Site (TNNT.com) or the Service itself.
3. TNNT shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
F. Copyright and content ownership
1. We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by setting your pages to be viewed publicly, you agree to allow others to view your Content. By setting your repositories to be viewed publicly, you agree to allow others to view and fork your repositories.
2. TNNT does not pre-screen Content, but TNNT and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
3. You shall defend TNNT against any claim, demand, suit or proceeding made or brought against TNNT by a third party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and shall indemnify TNNT for any damages finally awarded against, and for reasonable attorney’s fees incurred by, TNNT in connection with any such claim, demand, suit or proceeding; provided, that TNNT (a) promptly gives You written notice of the claim, demand, suit or proceeding; (b) gives You sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases TNNT of all liability); and (c) provides to You all reasonable assistance, at Your expense.
G. General conditions
1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
2. You understand that TNNT uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
3. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, TNNT, or any other TNNT service.
4. You may use the TNNT Pages static hosting service solely as permitted and intended to host your organization pages, personal pages, or project pages, and for no other purpose. You may not use TNNT Pages in violation of TNNT’s trademark or other rights or in violation of applicable law. TNNT reserves the right at all times to reclaim any TNNT subdomain without liability to you.
5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by TNNT.
6. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
7. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any TNNT customer, employee, member, or officer will result in immediate account termination.
8. You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
9. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
10. You must not transmit any worms or viruses or any code of a destructive nature.
11. If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by TNNT) of other TNNT customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.
12. TNNT does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
13. You expressly understand and agree that TNNT shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if TNNT has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
14. The failure of TNNT to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and TNNT and govern your use of the Service, superseding any prior agreements between you and TNNT (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under California law.
15. Questions about the Terms of Service should be sent to [email protected].
H. Prohibited Email Usage
1. You may not use TNNT to send spam. Spam can be in the form of unsolicited bulk email or one-to-one commercial emails.Unsolicited means the recipient has not granted verifiable permission for the message to be sent. Bulk means that the message is sent as part of a larger collection of messages that have substantively similar content.You may not use the TNNT service to send, distribute or deliver: (a) Spam in violation of the CAN-SPAM Act (by country basis) or any other compliance or anti-spam law, (b) Email to a list that was scraped or harvested using bots or custom third-party services, (c) Email to an address that is incomplete, inaccurate and/or not updated for all applicable opt-out notifications, using best efforts and best practices in the industry.
2. You may not use any or false or borrowed names, addresses, email address, temporary or unauthorized domains or misleading subject lines.
3. You may not email purchased or borrowed lists.
4. You must, always, provide an email opt-out or preferences control to your contacts when sending bulk or one-to-one commercial emails. TNNT has built-in features to help you with these options and handles unsubscribes on your behalf. Failure to honor your subscribers request by forcefully modifying their status without consent, might result in suspension or termination of your account. The Sender Best Communications Practices and industry benchmarks document is available here. You will use commercially reasonable efforts to follow these practices.
5. You must not send content if you match any of the following industries: (a) Multi-level marketing or affiliate marketing, (b) Work from home and make money online type of promotions, (c) Cryptocurrency (ex: ICOs or trading), (d) Pharmaceutical products, (e) Certain fundraising campaigns, (f) Gambling services or products, (g) Political groups or affiliations that promote hate and violence, (h) Pornographic content or membership sites, (i) Dating sites, (j) Complex financial services offering.
6. You will apply best email and messaging practices at all times, including communicating proper consent, including your company details at the footer of your emails and get very clear with the purpose of your communications. Here are some tips on best practices for sending emails to your contacts.